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Patient Service Representative

Job ID 84276 Date posted 11/09/2017
  • Facility: SRS Otay Ranch
  • City: Chula Vista
  • Department: Obstetrics/Gynecology
  • Category: Clerical Jobs
  • Job Status: Full-Time
  • Shift: Variable
  • FTE: 1.0
  • Shift Start: Variable
  • Shift End Time: Variable
Location
This position is located in Otay Ranch.
 
Hours
Full time; 8-hours variable shifts:
This position requires covering of evening shifts on Mondays and Wednesday. This is shared amongst the department PSRs. Hours vary from 0730-1630 to 1130-2030.

Required Skills and Qualifications
  • High School diploma or equivalent.
  • At least one year medical front desk using medical terminology.
  • Computer literate skills
  • Good oral and written communication skills
  • Great customer service skills
  • Must be a team player

Preferred Skills and Qualifications

  • Bilingual (English/Spanish)

Summary
The Patient Service Representative works in conjunction with physicians and clinical staff to take care of patients’ administrative needs.  Primary responsibilities include checking in patients for appointments, collecting patient co-pays, answering telephones, taking accurate messages, scheduling appointments, and checking insurance eligibility.   This position utilizes our electronic record system to verify and update patient demographic information as well as posting and balancing of payments collected.  PSRs are friendly and provide excellent customer service, assuring that patients are informed and well cared for while waiting for their appointment. 
The Sharp Rees-Stealy Department of OB/GYN consists of 15 providers on our staff to help meet the needs of our patients and is located at 9 of our Sharp Rees-Stealy medical clinics in San Diego (Carmel Valley/Del Mar, Genesee, La Mesa, Otay Ranch and Chula Vista, Point Loma, Rancho Bernardo, Scripps Ranch, and La Mesa).
With over 500 primary and specialty care physicians providing care at 22 facilities throughout the region, Sharp Rees-Stealy Medical Group is one of the largest, most comprehensive medical groups in San Diego County, and is recognized for excellence in patient satisfaction and clinical care. For patient convenience and improved coordination of care, Sharp Rees-Stealy offers services like laboratory, radiology, physical therapy and urgent care within each clinic or nearby.
Sharp Rees-Stealy has also opened two remarkable state-of-the-art medical office buildings.  One located in Downtown San Diego and the other in Sorrento Mesa.  Both will provide their communities with leading edge care for decades to come.
Essential Physical Requirements May Include
  • Sitting
  • Lifting up to 10 pounds
  • Push/Pull up to 10 pounds
  • Carrying up to 10 pounds
Additional physical requirements of position may be discussed during interview.
Sharp HealthCare is proud to be an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, transgender status, sexual orientation, protected veteran status or any other protected class.
Keywords: Patient Service Representative

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