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Clerical Assistant III

Job ID: 97009 Date posted: July 24, 2019

  • Sharp Coronado Hospital and Hlth
  • Radiology Diagnostic
  • Clerical Jobs
  • Day Job
  • Per Diem

Responsibilities

Summary

Clerical Assistant III will provide a variety of receptionist duties and clerical support to the Business Services Department, and other Rehab staff, as needed. Follows/maintains a system for logging outgoing therapy forms which include monthly therapy summaries to physician and outpatient therapy orders. Enters patient charges, runs reports and maintains productivity spreadsheets or assists as needed. Detects potential errors/discrepancies in the raw data submitted, and on final productivity report.Distributes mail and inter-office correspondence prior to noon, following mail rotation schedule; sends fax's and distributes incoming fax's; makes copies as needed.Assists with other miscellaneous duties, as needed.

Demonstrates a positive, caring attitude to all customers by providing prompt, courteous and competent assistance in both personal and telephone interactions.

Uses IDX/PIM system to pre-register and register outpatients, and to order medical records as needed by outpatient staff for therapy treatments. Accurately records all patient demographic and funding information on referral form. Verifies insurance.

Maintains system for collecting insurance cards and keeping insurance cards and keeping copies of cards current. Ensures that prescription with diagnosis is available prior to first scheduled appointments. Scheduled appointments do not extend beyond re-certification period or MD orders. Ensures re-certifications are received prior to scheduling extended therapy patients (Medicare) Appointments are scheduled within insurance authorization timeframe.Initial appointment is scheduled within 48 hours of referral or manager is notified of need for additional staff; MD is notified if patient

is not able to be scheduled.Therapists are notified immediately if patients call and cancels appointment.Schedules transportation when necessary and at the sites where applicable.

Sharp Coronado incorporates many personalized aspects into its care philosophy — including patient empowerment, patient and family education, and a physical environment that promotes healing through complementary therapies such as clinical aromatherapy, massage and Healing Touch.  Sharp Coronado Hospital is one of the first five hospitals nationally to be designated as a Patient-Centered Hospital by Planetree, an organization committed to personalizing, humanizing, and demystifying the hospital experience for patients and their families.


Location

This position is located in Coronado, San Diego County.

 

Hours

Per Diem, variable hours, weekends as needed 

 

Required Skills and Qualifications

 

  • Ability to make independent judgements

  • General knowledge of office procedures

  • Effective interpersonal and customer relations skills

  • Ability to execute tasks with minimal supervision

  • Basic computer skills

  • Ability to prioritize and do multiple tasks effectively and efficiently

  • One year experience in a medical office setting, six months on-line computer experience, 1 year experience in a customer service position.

  • High school diploma or equivalent preferred

     

Additional physical requirements may be discussed at the time of interview.

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

 


Glassdoor rating Glassdoor rating

“After nearly 10 years of working here, it's still one of the hardest jobs I've ever loved. If you find a niche here, you'll be working with some of the smartest in the industry. This is where they'll respect you for thinking outside the box and kindness matters. They expect consistency and hard work, but pay you well to do it.”

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