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Business Service Representative

Job ID 85975 Date posted 02/07/2018
  • Facility: SRS Del Mar
  • City: Del Mar
  • Department: Patient Account Reps
  • Category: Clerical Jobs
  • Job Status: Per Diem
  • Shift: Day Job
  • FTE: 0.0
  • Shift Start: Variable
  • Shift End Time: Variable
This position is located in Del Mar, San Diego County. 


Must be able to cover SRS North County Sites- Del Mar, Carmel Del Mar, Rancho Bernardo and Scripps Ranch

Hours: Shift varies per need of the sites some 7:00-4:00, 7:30-4:30 and 8:00-5:00
Required Skills and Qualifications
  • High School diploma or equivalent
  • Knowledge of Medical Terminology
  • Two years' experience in Business Office, Medical Insurance Billing or Scheduling Systems 
  • Medical insurance and cashiering knowledge
  • Knowledge of IDX
  • Typing and computer skills
  • Excellent customer service skills
Preferred Skills and Qualifications

The Business Service Representative (BSR) works with patients to resolve billing and insurance related issues.  Primary responsibilities includes processing customer issues promptly and prioritizing patient’s needs, investigating billing questions for patients, reviewing patient accounts when updating insurance and educating patients on outstanding balances, verifying insurance information, demographics and eligibility and identifying opportunities for system improvements and/or efficiencies.
The Patient Account Representatives Department is responsible for assisting patients with billing questions and assuring insurance eligibility.
With 450 primary and specialty care physicians providing care at 21 facilities throughout the region, Sharp Rees-Stealy Medical Group is one of the largest, most comprehensive medical groups in San Diego County, and is recognized for excellence in patient satisfaction and clinical care. For patient convenience and improved coordination of care, Sharp Rees-Stealy offers services like laboratory, radiology, physical therapy and urgent care within each clinic or nearby.
Sharp Rees-Stealy has also opened two remarkable state-of-the-art medical office buildings.  One located in Downtown San Diego and the other in Sorrento Mesa.  Both will provide their communities with leading edge care for decades to come.
Essential Physical Requirements May Include
  • Sitting
  • Lifting up to 10 pounds
  • Push/Pull up to 10 pounds
  • Carrying up to 10 pounds
Additional physical requirements of position may be discussed during interview.
Sharp HealthCare is proud to be an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Vet).

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