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Access Service Representative - Patient Focus

Job ID: 95406 Date posted: May 23, 2019

  • Sharp Grossmont Hospital
  • Admitting
  • Business Operations Jobs
  • Variable
  • Per Diem

Responsibilities

Summary

The Access Service Rep for this department will be obtaining and processing patient demographic, visit, and financial information in a manner that facilitates maximum financial reimbursement and promotes premier customer service.

Located in the Sharp Grossmont Admitting - Patient Access Services Departments, this position is responsible for obtaining and processing patient demographic, visit, and financial information in a manner that facilitates maximum financial reimbursement and promotes premier customer service.

Sharp Grossmont Hospital is the largest not-for-profit, full-service acute care hospital in the region with 536 beds.  The hospital has outstanding programs in heart care, orthopedics, rehabilitation, robotic surgery, mental health, stroke care and women’s health.  In addition, the hospital’s Emergency and Critical Care Center is one of the most technologically advanced emergency and intensive care facilities in the nation.

Sharp Grossmont Hospital is nationally recognized as a MAGNET®-designated hospital for patient care and nursing practices.  This designation is the “gold standard” for patient care and nursing excellence and is the highest honor awarded by the American Nurses Credentialing Center.

Location

This position is located La Mesa, San Diego County at Sharp Grossmont Hospital, Admitting Department.

 

Hours: Per diem, variable 8 hour shifts with every other weekend.

 

 

Required Skills and Qualifications

  • At least 2 years’ experience in the Business Services setting with demonstrated above-standard performance in billing, account follow-up, and at least one other area of expertise.
  • Medical terminology.

  • Insurances, billing and collections guidelines/criteria.

  • Local, State, and Federal regulations governing registration/billing activities including JCAHO, Title XXII, Medicare and Medi-Cal regulations.

  • ICD-9, RVS, and CPT 4 coding.

  • Basic computer functions.

  • Basic utilization management.

  • Accurately type or on-line key 35-40 wpm.

  • Organize and prioritize work activities.

  • Communicate/discuss personal and financial matters with patients and/or their representatives.

  • Document effectively and concisely.

  • Communicate effectively both verbally and in writing.

  • Function well in demanding/stressful environment.

 Preferred Skills and Qualifications

 

  • High school graduate or equivalent

  • Bilingual (English/Spanish)

 Essential physical requirements may be discussed at interview.

 

Sharp HealthCare is proud to be an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender, gender identity, transgender status, sexual orientation, protected veteran status or any other protected class.

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Sharp Grossmont Hospital
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“After nearly 10 years of working here, it's still one of the hardest jobs I've ever loved. If you find a niche here, you'll be working with some of the smartest in the industry. This is where they'll respect you for thinking outside the box and kindness matters. They expect consistency and hard work, but pay you well to do it.”

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