Access Service Representative - Patient Focus
Job ID: 99331 Date posted: November 14, 2019
- Sharp Grossmont Hospital
- Business Operations Jobs
- Per Diem
The Access Service Rep for this department will be obtaining and processing patient demographic, visit, and financial information in a manner that facilitates maximum financial reimbursement and promotes premier customer service.
Located in the Sharp Grossmont Admitting, ER and Patient Access Services Departments, this position is responsible for obtaining and processing patient demographic, visit, and financial information in a manner that facilitates maximum financial reimbursement and promotes premier customer service.
Sharp Grossmont Hospital is the largest not-for-profit, full-service acute care hospital in the region with 536 beds. The hospital has outstanding programs in heart care, orthopedics, rehabilitation, robotic surgery, mental health, stroke care and women’s health. In addition, the hospital’s Emergency and Critical Care Center is one of the most technologically advanced emergency and intensive care facilities in the nation.
Sharp Grossmont Hospital is nationally recognized as a MAGNET®-designated hospital for patient care and nursing practices. This designation is the “gold standard” for patient care and nursing excellence and is the highest honor awarded by the American Nurses Credentialing Center.
Essential Physical Requirements may include
- Fine Manipulation / Pinching
- Lifting up to 10 pounds
- Push/pull over 100 pounds
- Carrying up to 10 pounds
Additional physical requirements of position may be discussed during interview.
Sharp HealthCare is proud to be an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Vet).
Keywords: Access Service Rep-PT Focus
This position is located La Mesa, San Diego County
Hours: Per Diem - variable 8 hour shifts with every other weekend
Required Skills and Qualifications
At least 2 years’ experience in the a Medical Business Services setting with demonstrated above-standard performance in medical billing, account follow-up,and at least one other area of expertise.
Working knowledge of medical insurances, medical billing and collections guidelines/criteria.
Local, State, and Federal regulations governing registration/billing activities including JCAHO, Title XXII, Medicare and Medi-Cal regulations
ICD-9, RVS, and CPT 4 coding.
Basic computer functions and utilization management.
Accurately type or on-line key 35-40 wpm.
Organize and prioritize work activities.
Communicate/discuss personal and financial matters with patients and/or their representatives.
Document effectively and concisely.
Communicate effectively both verbally and in writing.
Function well in demanding/stressful environments.
Preferred Skills and Qualifications
- High School diploma or equivalent
- Bilingual (English/Spanish)
Essential physical requirements may be discussed at interview.
Sharp HealthCare is proud to be an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender, gender identity, transgender status, sexual orientation, protected veteran status or any other protected class.
“After nearly 10 years of working here, it's still one of the hardest jobs I've ever loved. If you find a niche here, you'll be working with some of the smartest in the industry. This is where they'll respect you for thinking outside the box and kindness matters. They expect consistency and hard work, but pay you well to do it.”