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Patient Service Representative

Job ID: 93293 Date posted: January 22, 2019

  • SRS E.Grossmont Medical Plaza
  • Physical Therapy
  • Clerical Jobs
  • Variable
  • Full-Time


The Patient Service Representative works in conjunction with physicians and clinical staff to take care of patients’ administrative needs.  Primary responsibilities include checking in patients for appointments, collecting patient co-pays, answering telephones, taking accurate messages, scheduling appointments, and checking insurance eligibility.   This position utilizes our electronic record system to verify and update patient demographic information as well as posting and balancing of payments collected.  PSRs are friendly and provide excellent customer service, assuring that patients are informed and well cared for while waiting for their appointment. 
The Sharp Rees-Stealy Physical Therapy department is over 100 employees strong with 50 physical therapy providers.  In addition to the orthopedic and manual therapy treatments, the department offer services in aquatic therapy, back class, clinical education programs, continence rehabilitation, orthotics, pediatric care, total knee program, TMJ, etc.  The physical therapy department is located at 7 of our Sharp Rees-Stealy medical clinics in San Diego (Chula Vista, Otay Ranch, Downtown, La Mesa, Kearny Mesa, Mira Mesa and Rancho Bernardo).
With over 500 primary and specialty care physicians providing care at 22 facilities throughout the region, Sharp Rees-Stealy Medical Group is one of the largest, most comprehensive medical groups in San Diego County, and is recognized for excellence in patient satisfaction and clinical care. For patient convenience and improved coordination of care, Sharp Rees-Stealy offers services like laboratory, radiology, physical therapy and urgent care within each clinic or nearby.
Sharp Rees-Stealy has also opened two remarkable state-of-the-art medical office buildings.  One located in Downtown San Diego and the other in Sorrento Mesa.  Both will provide their communities with leading edge care for decades to come.
Additional physical requirements of position may be discussed during interview.
Sharp HealthCare is proud to be an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, transgender status, sexual orientation, protected veteran status or any other protected class.
This position is located in La Mesa, San Diego County
Ft 1.0, variable hours 
Required Skills and Qualifications
  • High School diploma or equivalent
  • Medical Terminology
  • One to two years in the medical field, front office with a strong emphasis in customer service
  • Computer skills and multi-line telephones
  • Must be able to type 30 words per minute with 2 errors or less  
Preferred Skills and Qualifications
  • Completion of a medical receptionist or equivalent training
  • One year medical office experience
  • Bilingual (English/Spanish)
Glassdoor rating Glassdoor rating

“Sharp invests in the physical safety of its employees, unlike any other company I have worked with. They also are proactive in offering educational meetings that are relevant to the job we do. Management is fair and flexible with requested time off and there are plenty of opportunities to pick up extra shifts.”

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