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Business Service Representative

Job ID: 104779 Date posted: September 14, 2020

  • SRS Rancho Bernardo
  • Patient Account Reps
  • Clerical Jobs
  • Day Job
  • Per Diem


The Business Service Representative (BSR) works with patients to resolve billing and insurance related issues.  Primary responsibilities includes processing customer issues promptly and prioritizing patient’s needs, investigating billing questions for patients, reviewing patient accounts when updating insurance and educating patients on outstanding balances, verifying insurance information, demographics and eligibility and identifying opportunities for system improvements and/or efficiencies.
The Patient Account Representatives Department is responsible for assisting patients with billing questions and assuring insurance eligibility.
With 450 primary and specialty care physicians providing care at 21 facilities throughout the region, Sharp Rees-Stealy Medical Group is one of the largest, most comprehensive medical groups in San Diego County, and is recognized for excellence in patient satisfaction and clinical care. For patient convenience and improved coordination of care, Sharp Rees-Stealy offers services like laboratory, radiology, physical therapy and urgent care within each clinic or nearby.
Sharp Rees-Stealy has also opened two remarkable state-of-the-art medical office buildings.  One located in Downtown San Diego and the other in Sorrento Mesa.  Both will provide their communities with leading edge care for decades to come.

This position will float to the following Sharp Rees Stealy locations in San Diego County: Rancho Bernardo, Scripps Ranch, Del Mar, Mira Misa and Sorrento Mesa as needed
8-hour variable day shift; weekends as needed
Per Diem position
Required Skills and Qualifications
  • High School diploma or equivalent
  • Medical Terminology
  • Two years’ experience in business office, medical insurance billing or scheduling systems
  • Medical insurance knowledge
  • Cashiering skills  
  • Knowledge of GE Advanced Web
  • Excellent customer service skills
  • Typing and computer skills

Sharp HealthCare is proud to be an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender, gender identity, transgender status, sexual orientation, protected veteran status or any other protected class. 

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“After nearly 10 years of working here, it's still one of the hardest jobs I've ever loved. If you find a niche here, you'll be working with some of the smartest in the industry. This is where they'll respect you for thinking outside the box and kindness matters. They expect consistency and hard work, but pay you well to do it.”

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