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Clerical Assistant III, Computed Tomography - CT, SMH

Job ID: 97111 Date posted: July 29, 2019

  • Sharp Memorial Hospital
  • Computed Tomography - CT
  • Clerical Jobs
  • Variable
  • Per Diem

Responsibilities

Summary

Clerical Assistant III will provide receptionist and clerical support to Imaging Services.Communicate scheduled times, prep and related information to the technologist for quality patient care. Ability to answer phone calls, prioritizing during peak periods of volume.Ability to answer questions over the phone to physicians offices.Provide patients with eye to eye contact and recognition as they approach the reception desk. Ability to document accurate phone messages and notification to appropriate personnel.

Combines patient's previous exams with current study with consideration to timely flow through the department. Completes established tracking steps with accurate data.Communicates information and delays to patients to minimize anxiety and waiting time.

Maintains log-in and out procedure for foreign films. Maintains log-in and out procedures for loaning films. Prepares and pulls films for conference and subpoenas. Maintains Temporary and Archive patient files with minimal unread and/or missing films. Able to communicate preliminary and final reports as requested by referring physicians.

Able to perform registration function collecting accurate and complete information. Able to identify and document patients insurance information.Able to schedule all Imaging Procedure in IDX/Rad.

Able to communicate appropriate preparation information to patients.Able to handle add-on procedures and emergency situations appropriately.Understanding of IDXRad down-time procedures.

Sharp Memorial Hospital’s Radiology and Imaging Services bring together innovative technology, caring professionals and outstanding leadership to provide quality patient care.  We offer radiology and diagnostic imaging services that tailor to the individual needs of our patients.  We employ advanced state-of-art technologies and equipment in general radiology and fluoroscopy, Ultrasound, Nuclear medicine CT and MRI.  Our San Diego based radiologists and professional staff is committed to providing accurate and safe assessments for patients in a compassionate and efficient manner.  Our Radiology Team has a strong commitment to quality care and customer service.

Sharp Memorial Hospital — the first hospital in San Diego with all private patient rooms — is dedicated to providing the highest-quality, patient-centered care and consists of 368 beds.  Designed to promote comfort and healing with the use of natural light and soothing colors, the hospital offers the latest medical technology.

Sharp Memorial is known for outstanding programs in cardiac and vascular care, cancer treatment, orthopedic and neurological services, rehabilitation, robotic surgery and multi-organ transplantation, and has been recognized as a MAGNET®-designated hospital for nursing excellence and is also designated as a Patient-Centered Hospital by Planetree, an organization committed to personalizing, humanizing, and demystifying the hospital experience for patients and their families.


Location

This position is located in the community of Serra Mesa, San Diego County

 

Hours

Per Diem, variable hours, weekends as needed

 

Required Skills and Qualifications

 

  • Basic Life Support (BLS)-REQUIRED

  • Effective interpersonal skills, both verbal and written

  • Ability to spend 100% of time standing, walking, sitting, bending and reaching and courteously accommodate angry or frustrated customers

  • Ability to use computer keyboard-manual dexterity, visual acuity

  • Ability to meet deadlines

  • Ability to calmly handle 50-100 telephone or personal contacts daily

  • Ability to calmly handle 80-1000 telephone calls

 

Preferred Skills and Qualifications

 

  • One year experience within a hospital or medical setting preferred

 

Additional physical requirements of position may be discussed during interview.

 

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.


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Sharp Memorial Hospital
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“After nearly 10 years of working here, it's still one of the hardest jobs I've ever loved. If you find a niche here, you'll be working with some of the smartest in the industry. This is where they'll respect you for thinking outside the box and kindness matters. They expect consistency and hard work, but pay you well to do it.”

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