Manager Laboratory - Sharp Memorial Hospital | Relocation Assistance or Sign-on bonus available for non-Sharp employees
- Sharp Memorial Hospital
Sharp Laboratory Services is dedicated to excellence in providing quality care with each specimen drawn and test performed. At Sharp, we encourage a career of lifelong learning along with a healthy work-life balance.
Whether you’re newly licensed or a seasoned lab professional, there’s a place for you in one of our many lab settings. With full support from management and opportunities for career advancement, we empower our lab professionals to grow with us.
Wondering what qualities it takes to be a successful laboratory professional at Sharp? Here are some of the traits we're looking for.
- Results driven
We are Sharp
Our leadership team promotes wellness, reward and recognition, flexible scheduling and work-life balance.
We have empowered our team to create innovative ways of providing patient-centered care, such as our unique drive-thru phlebotomy service and incorporating aromatherapy and hand massage into our practice to create a healing environment for our patients. These innovative services have received numerous awards from our organization and Planetree.
The mission of the Laboratory Education program is to educate laboratorians in accordance with the highest professional standards; provide them with skills and knowledge enabling them to provide excellence in patient care; and stimulate and promote lifelong learning.
This education is offered to clinical laboratory scientists and phlebotomists to help them enhance their skills while earning CEUs. Training courses and seminars are offered throughout the year on laboratory topics such as phlebotomy, safety, microbiology, hematology, chemistry and pathology.
dental and more
Our flexible benefits include a choice of two HMO medical plans (both of which include vision), two PPO dental choices, flexible spending accounts, accident insurance, long-term disability insurance and life insurance.
holiday and sick leave
We offer one of the most generous plans among health care systems in San Diego, and new Sharp employees start with 25 days of paid time off in just the first year.
We focus on your overall well-being by giving you tools to improve both yourself and your life — mentally, physically, spiritually, emotionally and environmentally. Our focus is on balanced health and wellness to help you reach your health goals and enjoy life along the way.
At Sharp, we understand that personal problems occasionally arise and you may need to seek outside professional advice. We’re here to help. Our employee assistance program helps employees develop and maintain a lifestyle that supports good health and productivity.
We’re proud to offer two retirement plans to match your needs. The Sharp$aver 401(a) plan matches your after-tax contributions and the 403(b) plan offers a long-term savings plan for pre-tax and Roth contributions with available loan and withdrawal provisions.
and tuition reimbursement
We support and encourage the growth and development of our employees through educational courses for credit in institutions of higher learning, continuing education programs (conferences, workshops, seminars) and specialty certification examinations.
perks and other benefits
Our employees are eligible to participate in several group voluntary benefit plans — including group legal, college savings, critical illness insurance, group auto and home insurance and pet insurance.
Shift Start Time:7:30 AM
Shift End Time:4:30 PM
Additional Shift Information:
Weekend Requirements:As Needed
Hourly Pay Range (Minimum - Midpoint - Maximum):$65.550 - $84.580 - $103.611
The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.
What You Will Do
The Manager Laboratory provides the technical knowledge, expertise and professional judgment required to support the mission of Sharp HealthCare (SHC) and scope of laboratory services. Responsible for the leadership, administration, financial, personnel development, materials management, and regulatory compliance of an entity. Responsible for the coordination of technical functions, general organization, and daily operations of the laboratory, including microbiology, chemistry, hematology, blood bank and anatomic pathology. Accountable for planning, directing and coordinating the operations of laboratory operations for a single entity and system integration for operational functions, patient care delivery, and promotion of the service line.
- Bachelor's Degree Medical Technology or equivalent.
- 5 years regulatory, accreditation and quality systems experience.
- 8 years clinical experience in relevant areas of responsibility.
- California Clinical Laboratory Scientist (CLS) Generalist license - CA Department of Public Health OR Pathologist Assistant PA(ASCP) - ASCP Board of Certification.
- Master's Degree MS, MBA, MPH or equivalent.
- 3 years leadership experience in Anatomic and Clinical Pathology.
- Experience working with a large pathology group(s).
- Develops and enhances laboratory services through collaboration with patient care and support services providing results relative to the diagnosis, assessment, and treatment of disease.
Facilitates consistent and uniform laboratory services for optimal patient care.
Follows Sharp and department safety policies and procedures regarding one’s personal protection and patient safety and provides safe working environment for patients, visitors, and staff.
Generates department operational statistical data for administration and finance.
Coordinates and assumes responsibility for department operations and staff utilization and development.
Adheres to state and regulatory agency licensure and accreditation.
Continually improves customer service perception.
Ensures self and employee performs duties with particular regard to specific age group or population specific needs, including Americans with Disability Act (ADA) requirements.
Continually develops professional and technical skills.
Completes required on-going education modules and training programs.
Assumes 24-hour responsibility and accountability for the laboratory.
Executes priorities to ensure implementation of operation plan within the work unit/units.
Promotes employee accountability and empowerment through formal and informal mechanisms.
In-depth working knowledge of Laboratory Department operations and policies.
Ability to effectively manage activities and employees of the laboratory department; to exercise mature and sound judgment in the commitment of hospital services with appropriate weight given to humanitarian and economic aspects of such services.
Ability to analyze and interpret data and prepare concise, accurate reports.
Maintains JCAHO, CAP, and CA State and other regulatory agency accreditation or licensure with minimal noncompliance of minor deficiencies.
Continually identifies and resolves operational issues and develop action plans to provide consistent high-quality service to all customers.
Demonstrates quantifiable improvement in department-based indicators or outcomes to achieve zero defects and zero harm.
Accomplishes department’s business plan objectives and develops quarterly goals.
Actively participates in the Sharp System Laboratory Leadership meetings where system-wide policies and procedures are drafted, modified, standardized and reviewed to ensure regulatory compliance.
Collaborates with managers, directors, supervisors and senior specialists to decrease occurrences of unsafe work practices and/or worker’s injuries as part of Sharp’s HRO initiatives.
Works collaboratively with lab leadership to meet and maintain the goals for survey responses including Culture of Safety and Employee Engagement surveys in order to measure Sharp’s progress towards becoming a HRO for employee and patient safety.
Ad-hoc member of the hospital Quality Council.
Creates and provides an exceptional experience for all customers:
· Rounds daily on employees and physicians to build relationships.
· Harvest wins for reward/recognition.
· Identify process improvement areas, and repair and monitor systems.
· Rounds on nursing departments and patients regularly to identify lab-related accomplishments and needs, resolve service deficiencies, and establish supportive working relationships.
· Achieves and maintains hospital goal targets related to patient, employee and physician satisfaction.
Develops and implements employees’ customer service programs.
Leads action team in problem solving and innovating to improve customer satisfaction.
Develops new area of expertise in the area of service competency.
Provides appropriate staffing and skill mix for optimal department function.
Uses formal and informal means to communicate all pertinent information to employees and Sharp leadership.
Maintains employee records to ensure compliance.
Assists employees in accessing services from Human Resources and Employee Assistant Program.
Conducts performance appraisals on time and provides tools/training to meet/exceed established performance goal.
Develops and implements communication plan to assure employee communication is timely and effective using closed loop communication and SBAR.
Performs Just Culture evaluation and correction action steps as appropriate.
Leads groups in developing and implementing strategic plan to implement organization vision and/or service-culture initiatives.
Mentors employees in developing new skills and assuming new responsibilities.
Increases retention rate (or reduces turnover) of select group of employees.
Provides career path training and opportunities for career advancement of the laboratory employees.
Manages operational and capital budget within targets to meet the organizational strategic plan.
Achieves and maintains Productivity aggregate score of 100%.
Variable or total expense per UOS meets/exceeds budget.
Generates solutions for volume/revenue growth and reducing costs.
Successfully prepares for the annual operational and capital budget process.
Prepares cost benefit analysis of new or existing programs, services, or variances in practice.
Decreases costs of unsafe work practices/and or worker’s injuries.
Initiates and participates in collaborative relationships and special projects with other entity and system leaders to maintain appropriate levels of service.
Implements new or changes process to improve the healthcare of our customers.
Ensures team relationships that result in organizational/systems goal achievement.
Maintains ongoing analysis of service line performance and maintains trends and opportunities.
Incorporates knowledge of external factors and healthcare policies that affect reimbursement for services.
Stays abreast of technical developments in laboratory medicine, proposes and implements new test procedures and technology as needed in consultation with other entity peers and system management, in collaboration with appropriate medical and administrative personnel.
- Professional Development
Develops relationships, both horizontally and vertically, that result in a perception of being an effective leader (i.e. ability to create followership, develop vision, inspire others, and effectively bring about change).
Sets specific professional related growth goals.
Participates in professional organizational activity.
Participates in formal conferences or seminars.
Represents department on system wide committee.
Participates in preceptorship program.
Develops a department culture of community citizenship; promotes and role-model involvement in organizational community benefit programs and outreach.
- Delegation of Responsibilities and Duties
Responsibilities and duties, including specimen processing, preventive maintenance, test performance, and report processing, performed under the direct supervision of a technical consultant or laboratory director, according to the above performance standards, are delegated to by the laboratory medical director.
Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class.Bachelor's Degree; Master's Degree; Pathologist Assistant PA(ASCP) - ASCP Board of Certification; California Clinical Laboratory Scientist (CLS) Generalist license - CA Department of Public Health
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