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Medical Administrative Assistant - Call Pods

Job ID: 105613 Date posted: October 16, 2020

  • SRS Administration
  • Pt Contact Center-Clinical
  • Nursing Assistant Jobs
  • Day Job
  • Full-Time


The Medical Admin Assistant – Call Pods (Medical Assistant) represent Sharp Rees-Stealy by providing patients with appointments, information, and other operational support services for the Clinical Call Pods and Patient Contact Center. Provide clinical information to callers within the established scope of practice. Provide a high level of customer service via telephone in a manner consistent with our SRS mission and goals. 

Sharp Rees-Stealy's mission is to improve the health of its community through a caring partnership of patients, physicians and employees. Its goal is to offer quality services that set community standards and exceed expectations in a caring, convenient, affordable and accessible manner.

Sharp Rees-Stealy has been serving the health care needs of San Diegans since 1923 when doctors Clarence Rees and Clair Stealy formed San Diego's first multispecialty medical group practice. Today, Sharp Rees-Stealy has 22 locations (and still growing) and over 500 primary care doctors and specialists representing virtually every field of medicine.

This position is located in Kearny Mesa; Copley A Building.
Full time: 8am to 5pm. 
Required Skills and Qualifications:
  • One year minimum MA experience in related clinical area.
  • One year current working experience in a high contact customer service environment or one year current experience in a Call Center.
  • Medication administration proficiency is necessary.
  • High School Diploma or equivalent required.
  • Certification of completion of a Medical Assistant program required.
  • Hospital Corpsman (HM) – asset.
  • Basic Life Support (BLS) for Healthcare Providers – required.
  • Certified Medical Assistant (CMA) – asset.
Preferred Skills and Qualifications:
  • Preferred strong emphasis in customer service, computer skills, and phones in an office setting.
  • Bilingual English/Spanish preferred.

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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“After nearly 10 years of working here, it's still one of the hardest jobs I've ever loved. If you find a niche here, you'll be working with some of the smartest in the industry. This is where they'll respect you for thinking outside the box and kindness matters. They expect consistency and hard work, but pay you well to do it.”

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