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Patient Service Representative - Ext Hr

Job ID: 101751 Date posted: March 18, 2020

  • SRS Sorrento Mesa
  • Pediatrics-After Hours
  • Clerical Jobs
  • Variable
  • Per Diem

Responsibilities

Summary

The Patient Service Representative represents Sharp Rees-Stealy by assisting patients with scheduling needs, information, and other operational support services. Assist Doctors and nurses with patient care by ensuring all front office administrative tasks are complete and correct. Provides a high level of customer service in a manner consistent with our Mission and Goals.

The Sharp Rees-Stealy After-Hours Pediatrics Department offers scheduled evening appointments on weeknights and scheduled appointments on weekends. The After-Hours Pediatric Department is located at 3 of our Sharp Rees-Stealy medical clinics (Sorrento Mesa, La Mesa, and Chula Vista).

Sharp Rees-Stealy's mission is to improve the health of its community through a caring partnership of patients, physicians and employees. Its goal is to offer quality services that set community standards and exceed expectations in a caring, convenient, affordable and accessible manner.


Sharp Rees-Stealy has been serving the health care needs of San Diegans since 1923 when doctors Clarence Rees and Clair Stealy formed San Diego's first multispecialty medical group practice. Today, Sharp Rees-Stealy has 22 locations (and still growing) and over 500 primary care doctors and specialists representing virtually every field of medicine.


Location

This position is located in North San Diego, Sorrento Mesa.

 
Hours
Per diem: 8-hours variable; includes weekends as needed and on call requirements. 
 
Required Skills and Qualifications
  • Ability to utilize resources in an organized manner. General knowledge of office procedures.

  • Effective interpersonal and customer relations skills.

  • Strong professional level of written and oral communication skills.

  • Ability to diffuse volatile situations, and use good judgment and tact in dealing with patients.

  • Six months experience as a receptionist with strong emphasis in customer service, computer skills, and phones in an office setting.

  • High school diploma or equivalent required.

  • Medical Terminology required.

  • Cardiopulmonary Resuscitation (CPR)-REQUIRED.

 
Preferred Skills and Qualifications
  • Bilingual English/Spanish preferred.

  • Online computer and medical office experience preferred.

 

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

 

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SRS Sorrento Mesa
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“After nearly 10 years of working here, it's still one of the hardest jobs I've ever loved. If you find a niche here, you'll be working with some of the smartest in the industry. This is where they'll respect you for thinking outside the box and kindness matters. They expect consistency and hard work, but pay you well to do it.”

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