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Patient Service Representative - Ext Hr

Job ID 83560 Date posted 10/30/2017
  • Facility: SRS Administration
  • City: San Diego
  • Department: Urgent Care Float Pool
  • Category: Clerical Jobs
  • Job Status: Per Diem
  • Shift: Variable
  • FTE: 0.0
  • Shift Start: Variable
  • Shift End Time: Variable
Location
This position will float to five Sharp Rees-Stealy Urgent Care facilities within San Diego County
 
Hours 
Per diem; 9-hour variable shifts; weekends as needed; on call requirements 
 
Required Skills and Qualifications
  • High School diploma or equivalent
  • Current BLS certification for Healthcare Providers
  • Medical front desk or Hospital or Ambulatory Care Customer Service Clerical experience
  • Type 60 words per minute  
Preferred Skills and Qualifications
  • Medical billing experience

Summary
The Patient Service Representative works in conjunction with physicians and clinical staff to take care of patients’ administrative needs.  Primary responsibilities include checking in patients for appointments, collecting patient co-pays, answering telephones, taking accurate messages, scheduling appointments, and checking insurance eligibility.   This position utilizes our electronic record system to verify and update patient demographic information as well as posting and balancing of payments collected.  PSRs are friendly and provide excellent customer service, assuring that patients are informed and well cared for while waiting for their appointment. 
Fast paced Urgent Care setting with an average clinic size of 9 to 13 beds.
With over 500 primary and specialty care physicians providing care at 22 facilities throughout the region, Sharp Rees-Stealy Medical Group is one of the largest, most comprehensive medical groups in San Diego County, and is recognized for excellence in patient satisfaction and clinical care. For patient convenience and improved coordination of care, Sharp Rees-Stealy offers services like laboratory, radiology, physical therapy and urgent care within each clinic or nearby.
Sharp Rees-Stealy has also opened two remarkable state-of-the-art medical office buildings.  One located in Downtown San Diego and the other in Sorrento Mesa.  Both will provide their communities with leading edge care for decades to come.
Essential Physical Requirements may include
  • Sitting
  • Lifting up to 10 pounds
  • Push/Pull up to 10 pounds
  • Carrying up to 10 pounds
Additional physical requirements of position may be discussed during interview.
Sharp HealthCare is proud to be an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, transgender status, sexual orientation, protected veteran status or any other protected class.
Keywords: Patient Service Rep-Ext Hours

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