Patient Service Representative
Job ID: 100851 Date posted: February 06, 2020
- SRS Rancho Bernardo
- Clerical Jobs
- Day Job
The Patient Service Representative represents Sharp Rees-Stealy by providing patients with appointments, information and other operational support services for assigned
department. Provides a high level of customer service in a manner consistent with our Mission and Goals. Responsible for patient registration, demographic and insurance updates. Confirms insurance eligibility and obtains authorizations for service. Works with patients to resolve billing and insurance related issues.
The Sharp Rees-Stealy Department of Ophthalmology consists of 12 providers on our staff to help meet the needs of our patients and is located at 5 of our Sharp Rees-Stealy medical clinics in San Diego (Downtown, La Mesa West, Otay Ranch, Serra Mesa Outpatient Pavilion, and Rancho Bernardo).
Sharp Rees-Stealy's mission is to improve the health of its community through a caring partnership of patients, physicians and employees. Its goal is to offer quality services that set community standards and exceed expectations in a caring, convenient, affordable and accessible manner.
Sharp Rees-Stealy has been serving the health care needs of San Diegans since 1923 when doctors Clarence Rees and Clair Stealy formed San Diego's first multispecialty medical group practice. Today, Sharp Rees-Stealy has 22 locations (and still growing) and over 500 primary care doctors and specialists representing virtually every field of medicine.
This position is located in Rancho Bernardo.
- Medical office experience required with a strong emphasis in customer service, computer skills, and phones or completion of a medical receptionist or equivalent training program.
- High school diploma or equivalent required.
- Medical Terminology required.
- Bilingual (English/Spanish).
- Completion of a medical receptionist or equivalent training program preferred.
Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
“After nearly 10 years of working here, it's still one of the hardest jobs I've ever loved. If you find a niche here, you'll be working with some of the smartest in the industry. This is where they'll respect you for thinking outside the box and kindness matters. They expect consistency and hard work, but pay you well to do it.”