Patient Service RepresentativeJob ID 85505 Date posted 01/18/2018
- Facility: SRS Sorrento Mesa
- City: San Diego
- Department: Internal Medicine
- Category: Clerical Jobs
- Job Status: Full-Time
- Shift: Variable
- FTE: 1.0
- Shift Start: Variable
- Shift End Time: Variable
This position is located in Sorrento Mesa, San Diego County.
Tuesday & Friday 8am-5pm
Required Skills and Qualifications
- Medical office experience required with a strong emphasis in customer service, computer skills, and phones or completion of a medical receptionist or equivalent training program.
- High school diploma or equivalent required.
- Medical Terminology required.
Preferred Skills and Qualifications
- Bilingual (English/Spanish).
- Completion of a medical receptionist or equivalent training program preferred.
The Patient Service Representative represents Sharp Rees-Stealy by providing patients with appointments, information and other operational support services for assigned department. Provides a high level of customer service in a manner consistent with our Mission and Goals. Responsible for patient registration, demographic and insurance updates. Confirms insurance eligibility and obtains authorizations for service. Works with patients to resolve billing and insurance related issues.
The Sharp Rees-Stealy Department of Internal Medicine consists of 53 providers on our staff to help meet the needs of our patients and is located at 11 of our Sharp Rees-Stealy medical clinics in San Diego (Carmel Valley/Del Mar, Chula Vista, Downtown-San Diego, El Cajon, Genesee, La Mesa, Sorrento Mesa, Otay Ranch, Point Loma, Rancho Bernardo and Scripps Ranch).
With over 500 primary and specialty care physicians providing care at 22 facilities throughout the region, Sharp Rees-Stealy Medical Group is one of the largest, most comprehensive medical groups in San Diego County, and is recognized for excellence in patient satisfaction and clinical care. For patient convenience and improved coordination of care, Sharp Rees-Stealy offers services like laboratory, radiology, physical therapy and urgent care within each clinic or nearby.
Sharp Rees-Stealy has also opened two remarkable state-of-the-art medical office buildings. One located in Downtown San Diego and the other in Sorrento Mesa. Both will provide their communities with leading edge care for decades to come.
Essential Physical Requirements may include:
- Lifting up to 10 pounds
- Push/Pull up to 10 pounds
- Carrying up to 10 pounds
Additional physical requirements of position may be discussed during interview.
Sharp HealthCare is proud to be an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, transgender status, sexual orientation, protected veteran status or any other protected class.
Keywords: Patient Service Representative, patient registration, customer service