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Patient Service Representative

Job ID 85645 Date posted 01/23/2018
  • Facility: SRS Frost Street 8010
  • City: San Diego
  • Department: General Surgery
  • Category: Clerical Jobs
  • Job Status: Full-Time
  • Shift: Day Job
  • FTE: 1.0
  • Shift Start: 8 AM
  • Shift End Time: 5 PM
Location
This position is located in Kearny Mesa, San Diego County.
 
Hours
Full time: 8am to 5pm. 
 
Required Skills and Qualifications
  • High school graduate or equivalent.
  • Medical office experience required with a strong emphasis in customer service, computer skills, and phones or completion of a medical receptionist or equivalent training program.
  • Medical Terminology knowledge.
 
Preferred Skills and Qualifications
  • Completion of a medical receptionist or equivalent training program.

Summary
The Patient Service Representative will represent Sharp Rees-Stealy by providing patients with appointments, information and other operational support services for assigned department; provide a high level of customer service in a manner consistent with our Mission and Goals. Responsible for patient registration, demographic and insurance updates. Confirms insurance eligibility and obtains authorizations for service. Works with patients to resolve billing and insurance related issues.
The Sharp Rees-Stealy Department of Surgery consists of 8 providers on our staff to help meet the needs of our patients and is located at 4 of our Sharp Rees-Stealy medical clinics (Genesee, La Mesa, Otay Ranch, and Scripps Ranch).
With over 500 primary and specialty care physicians providing care at 22 facilities throughout the region, Sharp Rees-Stealy Medical Group is one of the largest, most comprehensive medical groups in San Diego County, and is recognized for excellence in patient satisfaction and clinical care. For patient convenience and improved coordination of care, Sharp Rees-Stealy offers services like laboratory, radiology, physical therapy and urgent care within each clinic or nearby.
Sharp Rees-Stealy has also opened two remarkable state-of-the-art medical office buildings.  One located in Downtown San Diego and the other in Sorrento Mesa.  Both will provide their communities with leading edge care for decades to come.
Essential Physical Requirements May Include
  • Sitting
  • Lifting up to 10 pounds
  • Push/Pull up to 10 pounds
  • Carrying up to 10 pounds
Additional physical requirements of position may be discussed during interview.
Sharp HealthCare is proud to be an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, transgender status, sexual orientation, protected veteran status or any other protected class.
Keywords: Patient Service Representative

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