PBX OperatorSend to my Email Email a friend Job ID 76983 Date posted 10/28/2016
- Facility: Sharp Memorial Hospital
- City: San Diego
- Department: PBX
- Category: Clerical Jobs
- Job Status: Part-Time
- Shift: Evening Job
- FTE: 0.8
- Shift Start: Variable
- Shift End Time: Variable
This position is located in Serra Mesa, San Diego County
Part time (.8); 8-hour evening variable; weekends as needed.
Required Skills and Qualifications
- High School diploma or equivalent
- Proficient with computer skills
- One year current experience as a telephone operator
- Demonstrates strong telephone communication skills and etiquette
- Ability to handle multiple crucial telephone calls
- Ability to multi-task, be organized and flexible
- Ability to follow procedures
- Excellent communication and customer service skills
Preferred Skills and Requirements
- College education
- Experience working in a hospital setting
The PBX Operator answers all incoming calls according to PBX or UA5200 guidelines. Prioritizes emergent hospital code calls; provides clear and concise public PBX [intercom] overhead paging and announcements, promptly and accurately facilitates all hospital code calls and notices, directs/connects all external and Internal customers [calls] to appropriate destinations.
The PBX Department is committed to providing excellent customer service. As a provider of customer service and communicative needs, the PBX Department consistently complies with Sharp HealthCare practices, policies (e.g., attendance, patient safety) and procedures. Abides by ethical standards set in the Sharp HealthCare Commitment to Principles Handbook.
Sharp Memorial Hospital — the first hospital in San Diego with all private patient rooms — is dedicated to providing the highest-quality, patient-centered care and consists of 368 beds . Designed to promote comfort and healing with the use of natural light and soothing colors, the hospital offers the latest medical technology and is home to San Diego’s largest, most modern Emergency and Trauma Center.
Sharp Memorial is known for outstanding programs in cardiac and vascular care, cancer treatment, orthopedic and neurological services, rehabilitation, robotic surgery and multiorgan transplantation, and has been recognized as a MAGNET®-designated hospital for nursing excellence and is also designated as a Patient-Centered Hospital by Planetree, an organization committed to personalizing, humanizing, and demystifying the hospital experience for patients and their families.
Essential Physical Requirements may include
Additional physical requirements of position may be discussed during interview.
Keywords: PBX Operator