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Systems Analyst, Ambulatory EMR

Job ID: 101014 Date posted: February 17, 2020

  • Sharp HealthCare
  • ISD Ambulatory EMR
  • Day Job
  • Full-Time

Success Profile

Wondering what qualities it takes to be a successful IT professional at Sharp? View some of the traits we’re looking for below.

  • Innovative
  • Analytical
  • Collaborative
  • Strategic
  • Initiative
  • Critical Thinker



Sharp HealthCare's Information Systems Department was rated “Best Hospital IT Department” in the large hospital category by HealthCare IT News and is nationally recognized within the health care industry. Sharp HealthCare’s IT department is consistently ranked in the top “100 Most Wired HealthCare Systems” by Hospitals and Health Networks Magazine and recently ranked in Computerworld's "Best Places to Work", Sharp HealthCare was ranked #1 in the Pacific region.
Patient registration and scheduling is often the first contact a patient has with Sharp, it sets the tone for our patient experience. The IT ACCESS team which supports patient access areas takes this role seriously. IT ACCESS Systems Analyst will help with key initiatives supporting systems for registration, scheduling and check-in processes. The initiatives include implementation, ongoing build and system support involving the Centricity Business, Cerner Registration and Scheduling Applications. Analyze customer requirements and translate them into solid system design, with an emphasis on enhancing productivity and standardized workflows.  Initiate and complete documentation including project plans, change management, create training resources and support documents. 
This position offers exciting opportunities for various integration initiatives ranging from biometric palm vein scanning and enterprise registration and scheduling including patient self-service solutions such as patient preference, mobile pre-check-in and patient kiosks.

This might be thejob for you if you have a combination of the preferred skills and a general understandingofthe following standardized technical skills:

    • IT Fundamentals

    • Networking

    • Windows Servers

    • Virtualization and cloud

    • Security

    • SQL Server

The IT ACCESS team’s key responsibilities are end user on-call support, testing and documentation of issues for vendor resolution, design, testing and build with new releases, workgroup participation to plan for added features and changes in workflow, coordination with Hospital/SRS Training and Operational Teams and coordination with other IS teams for planning and testing.
Sharp System Services have campuses located in the communities of Kearny Mesa and Serra Mesa and consist of the Spectrum location, the Ruffin Road location and Sharp Operations Center (SOC).  These offices provide the centralized integrated system support services to the operating entities within the system.  These services include: Strategic Planning, Business Development, Information Technology, Compliance, Internal Audit, Legal, Risk Management and Insurance, Contracts, Human Resources, Facilities Management and Development, Clinical Effectiveness, Finance, Nursing, Systems Supply Chain Services, Marketing and Communications, The Sharp Experience and Sharp University.


This position is located in Kearny Mesa, San Diego County



8-hour shift: 8:00 am – 5:00 pm, weekends as needed and On-Call 24/7 a week at a time, no more than once per month.  


Required Skills and Qualifications

  • Three (3) years of experience working with systems analysis and/or computer system support activities
  • Work experience in a health care system that included project manager responsibilities and system analysis
  • Work experience with registration, scheduling, clinical systems
  • Strong problem solving analysis
  • Strong leadership skills with internal and external customer
  • Excellent oral and written communication skills

Preferred Qualifications and Skills   

  • Bachelor’s degree in an applicable field, such as Business Administration, Nursing, or Health Care Administration preferred; relevant experience in excess of three (3) years or appropriate certifications may be substituted.
  • Work experience with Practice Management/EHR systems (i.e. Centricity Business/Cerner Millennium/Touchworks EHR)
  • Lean Six Sigma White Belt Certified within one year
  • Complete all IT Proficiency Requirements within one year

Sharp HealthCare is proud to be an Equal opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, transgender status, sexual orientation, protected veteran status or any other protected class.



  • Medical, vision and dental

  • Generous time off

  • Telecommute

  • Professional growth

  • Education reimbursement

  • Innovation

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  • Committed to excellence in all that we do
  • Built to be supportive and educational — a place where employees can grow and thrive
  • A positive, compassionate, friendly and team-oriented atmosphere
  • Thankful for the contributions and hard work of others, and praising their accomplishments
  • Committed to creating a safe environment for those we serve
  • Celebrate diversity, recognizing that our unique differences create a stronger whole

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