Hours

Shift Start Time:

8 AM

Shift End Time:

4:30 PM

Additional Shift Information:

Weekend Requirements:

As Needed

On-Call Required:

No

Hourly Pay Range (Minimum - Midpoint - Maximum):

$71.822 - $92.673 - $113.525

The stated pay scale reflects the range that Sharp reasonably expects to pay for this position.  The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.

What You Will Do
Coordinates and manages daily clinical operations (RN and LVN staff) to achieve departmental quality and financial goals. Ensure delivery of high quality and cost effective care. Plans, directs and coordinates specialty program activities.

Required Qualifications

• Bachelor's Degree BSN or equivalent degree in health related field (i.e. BS Healthcare Administration)
• 3 Years Direct hospice and/or home care experience
• California Registered Nurse (RN) - CA Board of Registered Nursing -REQUIRED
• AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED

Preferred Qualifications

• Supervisor experience
• HPCC Certified Hospice and Palliative Nurse (CHPN) - Hospice and Palliative Credentialing Center -PREFERRED

Essential Functions

• Communication and teamwork
  Treat customers and co-workers with dignity and respect.
  Consistently display commitment and support of decisions.
  Establish effective working relationships between internal and external customers.
  Accept feedback about effectiveness of own communication.
  Integrate learning into changes in behavior, approach, and actions.
  Work cooperatively with co-workers to accomplish goals.
  Support others in work completion.
  Stay informed through staff meetings, electronic communication, in-services, and educational opportunities.
  Share and provide information with others.
  Deliver answers and solutions within the agreed upon timeframe.
  Effectively communicate with co-workers despite individual differences.
• Customer service
  Cooperate with initiatives to improve work processes.
  Try new ideas and new ways of doing things with guidance.
  Notify appropriate resources when issues or problems arise.
  Utilize appropriate processes or tools to document identified problems to promptly initiate problem solving plans.
  Make sound decisions and demonstrates ability to handle situations not covered by written or verbal instructions.
  Promote quality outcomes in complex, new/unusual, or other high-risk clinical situations, collaborating or seeking additional resources as needed.
  Complete quality-monitoring tools as specified.
  Keep abreast of new developments in field, discipline, or functional area.
  Staff is knowledgeable regarding National Patient Safety Goals (demonstrated on Supervisory Field Visits).
  Family satisfaction score is at or above the departmental established overall goal.
• Financial accountability
  Monitor staff productivity continuously to meet standard per statistical reports, and periodic review of route sheets.
  The cost per patient day will be within departmental performance target for current FY.
  Overtime doesn't exceed 3% of budgeted overtime use.
  Take initiative in using time effectively.
  Accept responsibility for own actions and outcomes.
  Seek to improve systems and processes that ultimately improve staff performance and assist in reducing the overall cost of care.
  Pharmacy costs are contained within departmental performance target for current fiscal year.
• Human resource management
  Participate in hiring, orienting, and supervising nursing staff.
  Evaluate staff performance/competency at introductory period and annual review dates; 90-day evaluations and orientation checklists are completed by due date.
  Provide coaching and utilizes Performance Management process to address staff performance issues.
  Proactively identifies and addresses staff performance issues in a timely/appropriate manner
  Provide case consultation, professional guidance regarding delivery and services, and consults regarding scheduling and work organization issues.
  Review documentation in collaboration with the UR/QA Departments to ensure staff documentation meets regulatory guidelines.
  Ensure staff compliance with documentation timeframes; staff recerts are on time; laptop synchronization per dept. guidelines
  Staff are held accountable for accurate/current medical record information. Ie: medication profiles, physician orders, etc.
  Perform quarterly supervisory visits per year with each employee with written follow-up.
  Random audit of medication profiles with Supervisory Visits demonstrates high degree of compliance.
• Leadership
  Serve as positive role model to promote employee empowerment, effective leadership, communication and proactive problem solving.
  Provide on-going consultation to all Hospice disciplines regarding hospice services or assistance in case conferencing; assumes proactive role in coordinating case conferences around complex patient issues.
  Establish quarterly meetings with individual staff to review performance and create action plan for staff professional growth and pertinent performance issues. Meet more frequently with staff exhibiting performance difficulties.
  Facilitate team meetings/IDT meetings.
  Actively participate in the strategic planning process.
  Actively participate in all management team meeting by demonstrating creative and effective problem solving/critical thinking skills.
  Integrate CQI principles into daily operations with demonstrated results. Actively participate in Quality Council.
  Actively participate in departmental task forces.
• Professional development
  Establish mutually derived annual goals and meets goals.
  Maintain individual in-service/performance records.
  Ongoing professional growth through attendance at educational forums related to End-of-Life care/issues.
• Teamwork
  Accept interpersonal differences and promote cooperation with fellow employees.
  Assist the department to meet its objectives.
  Maintain the confidentiality of information to which he/she is privileged.
  Exhibit courtesy, cooperation, and respect toward patients, visitor, physicians and fellow workers to create a positive public image and a harmonic work environment.
  Demonstrate team behaviors with a commitment to quality.
  Develop/foster peer relationships that promote efficient integrated departmental operations.

Knowledge, Skills, and Abilities

• Exceptional ability to effectively communicate, problem-solve, seek creative and innovative methods to enhance patient care and staff performance.
• Strong leadership and team-building skills.

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class

Bachelor's Degree; AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association; HPCC Certified Hospice and Palliative Nurse (CHPN) - Hospice and Palliative Credentialing Center; California Registered Nurse (RN) - CA Board of Registered Nursing