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Clinical Nurse Supervisor - Hospice Homes - Full-time - Day Shift

Job ID JR145663 Date posted 01/02/2024
Bonita, California
  • Bonita Home
  • Day
  • Regular
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At Sharp, being a nurse means transforming the health care experience for your patients, for your colleagues and for yourself. In a collaborative environment with state-of-the-art facilities and advanced clinical practices, we encourage you to follow your passions wherever they take you.

As a recognized leader in nursing excellence with Magnet® recognitions for high-quality, patient-centered care, we invite you to join us in providing health care the way it should be. We offer a wide variety of nursing positions — from RNs and clinical nurse leads to case managers and clinical nurse specialists.

Success Profile

Wondering what qualities it takes to be a successful nursing professional at Sharp? View some of the traits we’re looking for below.

  • Innovative
  • Collaborative
  • Resourceful
  • Advocate
  • Person-centered
  • Critical Thinker

Job Details


Shift Start Time:

8 AM

Shift End Time:

4:30 PM

Additional Shift Information:

Weekend Requirements:

As Needed

On-Call Required:


Hourly Pay Range (Minimum - Midpoint - Maximum):

$71.822 - $92.673 - $113.525

The stated pay scale reflects the range that Sharp reasonably expects to pay for this position.  The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.

What You Will Do
Coordinates and manages daily clinical operations (RN and LVN staff) to achieve departmental quality and financial goals. Ensure delivery of high quality and cost effective care. Plans, directs and coordinates specialty program activities.

Required Qualifications
  • Bachelor's Degree BSN or equivalent degree in health related field (i.e. BS Healthcare Administration)
  • 3 Years Direct hospice and/or home care experience
  • California Registered Nurse (RN) - CA Board of Registered Nursing -REQUIRED
  • AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED

Preferred Qualifications
  • Supervisor experience
  • HPCC Certified Hospice and Palliative Nurse (CHPN) - Hospice and Palliative Credentialing Center -PREFERRED

Essential Functions
  • Communication and teamwork
    Treat customers and co-workers with dignity and respect.
    Consistently display commitment and support of decisions.
    Establish effective working relationships between internal and external customers.
    Accept feedback about effectiveness of own communication.
    Integrate learning into changes in behavior, approach, and actions.
    Work cooperatively with co-workers to accomplish goals.
    Support others in work completion.
    Stay informed through staff meetings, electronic communication, in-services, and educational opportunities.
    Share and provide information with others.
    Deliver answers and solutions within the agreed upon timeframe.
    Effectively communicate with co-workers despite individual differences.
  • Customer service
    Cooperate with initiatives to improve work processes.
    Try new ideas and new ways of doing things with guidance.
    Notify appropriate resources when issues or problems arise.
    Utilize appropriate processes or tools to document identified problems to promptly initiate problem solving plans.
    Make sound decisions and demonstrates ability to handle situations not covered by written or verbal instructions.
    Promote quality outcomes in complex, new/unusual, or other high-risk clinical situations, collaborating or seeking additional resources as needed.
    Complete quality-monitoring tools as specified.
    Keep abreast of new developments in field, discipline, or functional area.
    Staff is knowledgeable regarding National Patient Safety Goals (demonstrated on Supervisory Field Visits).
    Family satisfaction score is at or above the departmental established overall goal.
  • Financial accountability
    Monitor staff productivity continuously to meet standard per statistical reports, and periodic review of route sheets.
    The cost per patient day will be within departmental performance target for current FY.
    Overtime doesn't exceed 3% of budgeted overtime use.
    Take initiative in using time effectively.
    Accept responsibility for own actions and outcomes.
    Seek to improve systems and processes that ultimately improve staff performance and assist in reducing the overall cost of care.
    Pharmacy costs are contained within departmental performance target for current fiscal year.
  • Human resource management
    Participate in hiring, orienting, and supervising nursing staff.
    Evaluate staff performance/competency at introductory period and annual review dates; 90-day evaluations and orientation checklists are completed by due date.
    Provide coaching and utilizes Performance Management process to address staff performance issues.
    Proactively identifies and addresses staff performance issues in a timely/appropriate manner
    Provide case consultation, professional guidance regarding delivery and services, and consults regarding scheduling and work organization issues.
    Review documentation in collaboration with the UR/QA Departments to ensure staff documentation meets regulatory guidelines.
    Ensure staff compliance with documentation timeframes; staff recerts are on time; laptop synchronization per dept. guidelines
    Staff are held accountable for accurate/current medical record information. Ie: medication profiles, physician orders, etc.
    Perform quarterly supervisory visits per year with each employee with written follow-up.
    Random audit of medication profiles with Supervisory Visits demonstrates high degree of compliance.
  • Leadership
    Serve as positive role model to promote employee empowerment, effective leadership, communication and proactive problem solving.
    Provide on-going consultation to all Hospice disciplines regarding hospice services or assistance in case conferencing; assumes proactive role in coordinating case conferences around complex patient issues.
    Establish quarterly meetings with individual staff to review performance and create action plan for staff professional growth and pertinent performance issues. Meet more frequently with staff exhibiting performance difficulties.
    Facilitate team meetings/IDT meetings.
    Actively participate in the strategic planning process.
    Actively participate in all management team meeting by demonstrating creative and effective problem solving/critical thinking skills.
    Integrate CQI principles into daily operations with demonstrated results. Actively participate in Quality Council.
    Actively participate in departmental task forces.
  • Professional development
    Establish mutually derived annual goals and meets goals.
    Maintain individual in-service/performance records.
    Ongoing professional growth through attendance at educational forums related to End-of-Life care/issues.
  • Teamwork
    Accept interpersonal differences and promote cooperation with fellow employees.
    Assist the department to meet its objectives.
    Maintain the confidentiality of information to which he/she is privileged.
    Exhibit courtesy, cooperation, and respect toward patients, visitor, physicians and fellow workers to create a positive public image and a harmonic work environment.
    Demonstrate team behaviors with a commitment to quality.
    Develop/foster peer relationships that promote efficient integrated departmental operations.

Knowledge, Skills, and Abilities
  • Exceptional ability to effectively communicate, problem-solve, seek creative and innovative methods to enhance patient care and staff performance.
  • Strong leadership and team-building skills.

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class

Bachelor's Degree; AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association; HPCC Certified Hospice and Palliative Nurse (CHPN) - Hospice and Palliative Credentialing Center; California Registered Nurse (RN) - CA Board of Registered Nursing

Our Mission and Values

At Sharp, our mission is to improve the health of those we serve with a commitment to excellence in all that we do. We aim to offer quality care and services that set community standards, exceed patients’ expectations and are provided in a caring, convenient, cost-effective and accessible manner.

We have a vision to transform the health care experience through a culture of caring, quality, safety, service, innovation and excellence. Our goal is to be the best place to work, the best place to practice medicine and the best place to receive care.

Our team members are the driving force behind our mission and vision. At Sharp, we’re focused on providing an environment that will meet the needs of both our patients and our employees. Our team members are encouraged to connect with their passions and recommit to the purpose of their work each day.


  • Medical, vision
    dental and more

    Our flexible benefits include a choice of two HMO medical plans (both of which include vision), two PPO dental choices, flexible spending accounts, accident insurance, long-term disability insurance and life insurance.

  • Generous vacation
    holiday and sick leave

    We offer one of the most generous plans among health care systems in San Diego, and new Sharp employees start with 25 days of paid time off in just the first year.

  • Wellness

    We focus on your overall well-being by giving you tools to improve both yourself and your life — mentally, physically, spiritually, emotionally and environmentally. Our focus is on balanced health and wellness to help you reach your health goals and enjoy life along the way.

  • Employee assistance

    At Sharp, we understand that personal problems occasionally arise and you may need to seek outside professional advice. We’re here to help. Our employee assistance program helps employees develop and maintain a lifestyle that supports good health and productivity.

  • Retirement

    We’re proud to offer two retirement plans to match your needs. The Sharp$aver 401(a) plan matches your after-tax contributions and the 403(b) plan offers a long-term savings plan for pre-tax and Roth contributions with available loan and withdrawal provisions.

  • Educational opportunities
    and tuition reimbursement

    We support and encourage the growth and development of our employees through educational courses for credit in institutions of higher learning, continuing education programs (conferences, workshops, seminars) and specialty certification examinations.

  • Discount programs,
    perks and other benefits

    Our employees are eligible to participate in several group voluntary benefit plans — including group legal, college savings, critical illness insurance, group auto and home insurance and pet insurance.

We are Sharp

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