You Make Us Grow. You Make Us Sharp.

Hours:

Shift Start Time:

7:30 AM

Shift End Time:

4 PM

AWS Hours Requirement:

8/40 - 8 Hour Shift

Additional Shift Information:

Weekend Requirements:

No Weekends

On-Call Required:

No

Hourly Pay Range (Minimum - Midpoint - Maximum):

$24.750 - $30.860 - $36.970

The stated pay scale reflects the range that Sharp reasonably expects to pay for this position.  The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.

What You Will Do
Performs administrative and secretarial assignments under minimal supervision.

Preferred Qualifications

• H.S. Diploma or Equivalent
• 2 Years Secretarial experience.

Essential Functions

• Administrative support
  Composes correspondence, memos, presentations, flyers, spreadsheets, and other documents as requested. Drafts complex documents from abstract ideas and general information.
  Researches and gathers data from various sources and generates special projects/reports/summaries. Report generation may involve analyzing statistics and preparing spreadsheets, databases or other documents.
  Proficient in the use of computer applications to complete documents/work assignments.
  Reviews and edits materials as requested.
  Navigates the Sharp Intranet site.
• Class coordination
  Assesses class count and confirms accurate amount of staff in a timely manner.
  Coordinates student reminder calls & delivery of course materials with office staff.
  Orders course materials on a regular basis to avoid shortages.
  Follows up on classroom issues i.e. room set up, supply shortages, etc.
  Reviews, processes, documents and updates course paperwork and instructor files according to department policy and the Program Administration Manual.
  Maintains CEU issuance requirements.
  Completes daily deposits, invoices, cost center transfers, requests for checks and daily deposit.
  Notifies manager of unresolved and reoccurring instructor and student issues.
• Communication
  Prioritizes mail (including electronic mail), checks deadlines and independently initiates responses/action items or refers appropriately.
  Prepares and processes outgoing mail including mail merges, bulk mailings and flyers within designated timeframes.
  Develops and maintains databases and uses computer applications as appropriate.
  Initiates establishment and maintenance of record keeping systems to ensure efficient retrieval of documents.
  Information and records are kept confidential per guidelines.
  Completes department specific forms/record/data management per guidelines (e.g. personnel, vendor, charge/billing, special projects, and other.
• Customer service
  Greets, makes welcome, communicates effectively and courteously with a variety of customers by the telephone and in person (patients, patient family members, staff, peers, physicians, executives, Board members, legislators, community leaders, etc.).
  Responds with courtesy and patience to calls/visits from persons who may be angry, distraught, etc.
  Problem solves as appropriate or directs to appropriate resource.
  Obtains information from visitors/callers, directs as appropriate or takes complete and accurate messages. Acts on requests for customer assistance.
  Uses scripts as appropriate including answering phones, transferring calls and service recovery.
  Responds to all inquiries with a timeliness that promotes customer satisfaction.
  Communicates effectively with all levels of staff and uses chain of command.
  Communicates to direct supervisor(s) instructions or desires to various departments or individuals.
• Department support
  Maintains organized and orderly workspace.
  Orders supplies, forms and equipment, maintains stock per guidelines
  Completes requisitions and obtains necessary authorizations.
  Manages and operates equipment safely and accurately including obtaining supplies, troubleshooting and calling for maintenance (e.g. fax, copier, printer, laptop, proxima).
  Resource person within department and to other secretarial/administrative staff and the leadership team.
  Manages department resources (e.g. keys, signage, badges, and phones, parking permits, other) per guidelines and as assigned.
  Arranges for additional resources (temporary staff, volunteers) to cover vacations, leaves of absences and/or variable workloads and provides supervision/direction as assigned.
  Coordinates office moves, space modifications and computer access as assigned.
• Meeting coordination
  Schedules meetings and related resources (room, AV, food, etc.) and confirms participants.
  Prepares agenda and attachments, attends and takes minutes for meetings as directed.
  Coordinates schedule of designated individual(s) using appropriate computer application and ensures schedule is current and accurate.
  Coordinates meetings and schedules to ensure there are no conflicts.
  Schedules special functions, travel arrangements as directed.

Knowledge, Skills, and Abilities

• Advanced computer skills preferred.

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class

H.S. Diploma or Equivalent