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Document Control Specialist - Lab - Copley - Day Shift - Full Time

Job ID JR148921 Date posted 04/23/2024
San Diego, California
  • Copley Drive
  • Day
  • Regular
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Overview

Sharp Laboratory Services is dedicated to excellence in providing quality care with each specimen drawn and test performed. At Sharp, we encourage a career of lifelong learning along with a healthy work-life balance.

Whether you’re newly licensed or a seasoned lab professional, there’s a place for you in one of our many lab settings. With full support from management and opportunities for career advancement, we empower our lab professionals to grow with us.

Success Profile

Wondering what qualities it takes to be a successful laboratory professional at Sharp? Here are some of the traits we're looking for.

  • Analytical
  • Logical
  • Focused
  • Efficient
  • Results driven
  • Collaborative

Job Details

Hours:

Shift Start Time:

Variable

Shift End Time:

Variable

AWS Hours Requirement:

8/40 - 8 Hour Shift

Additional Shift Information:

Weekend Requirements:

As Needed

On-Call Required:

No

Hourly Pay Range (Minimum - Midpoint - Maximum):

$30.164 - $37.705 - $45.246


The stated pay scale reflects the range that Sharp reasonably expects to pay for this position.  The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.



What You Will Do
Maintains complete and accurate accreditation documentation for Clinical Laboratory and Pathology Services. Maintains Laboratory Intranet web page to ensure ease of use, accuracy of information, and up to date postings. Maintains all policies and procedures under secure document control system. Attends meetings to provide direct and indirect support of Laboratory Directors, Managers and Senior Specialists. Assists, coordinates and (may) lead lab process improvement projects. Provides the content knowledge, expertise and judgment required to support the Sharp HealthCare (SHC) mission and laboratory operations.

Required Qualifications
  • H.S. Diploma or Equivalent
  • 3 Years Laboratory experience processing specimens, preparing specimens for analysis, assisting licensed or certified lab staff in performing testing procedures and processing (Associate or Bachelors degree in science may substitute for experience)
  • 3 Years Experience organizing multiple projects, including increasing responsibilities in the preparation of technical/complex information.
  • Extensive experience utilizing Adobe, Microsoft Office Suite, Visio, PhotoShop, and other related software

Preferred Qualifications
  • Associate's Degree
  • Bachelor's Degree

Other Qualification Requirements
  • Science or related field (experience may substitute for education) - Preferred

Essential Functions
  • Communication
    Liaisons with various levels of staff, management and physicians to provide non-technical in-service and training.
    Communicate clearly and effectively in front of groups as well as one-on-one meetings with all levels of staff and management.
  • Customer service
    Prioritize and adjust schedule as needed to support laboratory staff and management to meet operational needs and regulatory requirements.
    Responds to all inquiries with a timeliness that promotes customer satisfaction.
    Communicates effectively with all levels of staff and uses chain of command.
    Communicates direct supervisor(s) instructions or desires to various departments or individuals.
  • Document management
    Maintains document control system for the Policy & Procedures, lab forms, Online Inspection checklist, competency and Lab Analytics. Facilitates and maintains annual review and revision information.
    Uses technology to support, track and manage systems and meetings through which documents are approved and implemented. Supports the SHC lab Directors, Managers, Senior Specialists and Leads for all regulatory hospital inspections.
    Administrator for the CLSI Standards eClipse product. Downloads and maintains document control of all standards.
    Enters CAP checklist items and maintains data/evidence in Online Inspection checklist system.
    Researches and gathers data from various sources and generates special projects/reports/summaries. Report generation may involve analyzing statistics and preparing spreadsheets, databases or other documents.
    Develops and maintains databases and uses computer applications as appropriate.
  • Other duties
    Experienced user of Microsoft Office products including Excel, Word, PowerPoint, etc.
    Composes correspondence, memos, presentations, flyers, spreadsheets, and other documents as requested. Drafts complex documents from abstract ideas and general information.
    Completes department specific forms/record/data management per guidelines (e.g. personnel, licenses, vendor, charge/billing, special projects, and others as needed).
    Information and records are kept confidential per guidelines.
    Resource person within department and to other secretarial/administrative staff and the leadership team.
    Manages/coordinates schedule of designated individual(s).
    Attends meetings as requested. Schedules, records, communicates and coordinates projects and team meetings as needed. Presents data in a timely and accurate manner.
    Uses technology to support, track and manage systems and meetings through which documents are approved and implemented.
    Performs additional duties as assigned.
  • Policies and procedures
    Uses Sharp's Document Control System (DCS) to upload and edit documents for P&P's utilizing appropriate standards, software, and formatting guidelines.
    Uses the DCS to generate annual reviews, medical director approvals, reports, and all associated information required to maintain accurate and up to date documentation.
    Continuously works with laboratory staff and management to develop, edit, archive and otherwise manage all necessary documentation for compliance with CAP, CLIA and Joint Commission requirements as well as standard practices and processes of the Laboratories.
  • Quality assurance
    Communicates clearly using tools Closed Loop and SBAR.
    Demonstrates process of self-discovery, including knowledge of strengths and weaknesses and views deficiencies as opportunities for growth; sets goals for self-improvement.
    Receives feedback well and provides thoughtful feedback to others.
    Proactively initiates communication and works cooperatively with others to successfully complete work assignments.
    Establishes effective working relationships between internal and external customers.
    Positively embraces and is receptive to change and actively participates in the process.

Knowledge, Skills, and Abilities
  • Knowledge of CAP, CLIA, TJC accreditation standards, ability to identify appropriate standards as applicable to Policy and Procedure (P&P) documents.

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class


H.S. Diploma or Equivalent; Associate's Degree; Bachelor's Degree

Culture

Our leadership team promotes wellness, reward and recognition, flexible scheduling and work-life balance.

We have empowered our team to create innovative ways of providing patient-centered care, such as our unique drive-thru phlebotomy service and incorporating aromatherapy and hand massage into our practice to create a healing environment for our patients. These innovative services have received numerous awards from our organization and Planetree.

Career Path

The mission of the Laboratory Education program is to educate laboratorians in accordance with the highest professional standards; provide them with skills and knowledge enabling them to provide excellence in patient care; and stimulate and promote lifelong learning.

This education is offered to clinical laboratory scientists and phlebotomists to help them enhance their skills while earning CEUs. Training courses and seminars are offered throughout the year on laboratory topics such as phlebotomy, safety, microbiology, hematology, chemistry and pathology.

Benefits

  • Medical, vision
    dental and more

    Our flexible benefits include a choice of two HMO medical plans (both of which include vision), two PPO dental choices, flexible spending accounts, accident insurance, long-term disability insurance and life insurance.

  • Generous vacation
    holiday and sick leave

    We offer one of the most generous plans among health care systems in San Diego, and new Sharp employees start with 25 days of paid time off in just the first year.

  • Wellness
    programs

    We focus on your overall well-being by giving you tools to improve both yourself and your life — mentally, physically, spiritually, emotionally and environmentally. Our focus is on balanced health and wellness to help you reach your health goals and enjoy life along the way.

  • Employee assistance
    program

    At Sharp, we understand that personal problems occasionally arise and you may need to seek outside professional advice. We’re here to help. Our employee assistance program helps employees develop and maintain a lifestyle that supports good health and productivity.

  • Retirement
    plans

    We’re proud to offer two retirement plans to match your needs. The Sharp$aver 401(a) plan matches your after-tax contributions and the 403(b) plan offers a long-term savings plan for pre-tax and Roth contributions with available loan and withdrawal provisions.

  • Educational opportunities
    and tuition reimbursement

    We support and encourage the growth and development of our employees through educational courses for credit in institutions of higher learning, continuing education programs (conferences, workshops, seminars) and specialty certification examinations.

  • Discount programs,
    perks and other benefits

    Our employees are eligible to participate in several group voluntary benefit plans — including group legal, college savings, critical illness insurance, group auto and home insurance and pet insurance.

We are Sharp

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