Program Manager - People Strategy & Programs
- Corporate Offices
- Day
- Regular
Hours:
Shift Start Time:
8 AMShift End Time:
4:30 PMAWS Hours Requirement:
8/40 - 8 Hour ShiftAdditional Shift Information:
Weekend Requirements:
Not SpecifiedOn-Call Required:
NoHourly Pay Range (Minimum - Midpoint - Maximum):
$48.131 - $62.105 - $76.078The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.
What You Will Do
The Program Manager-People Strategy and Programs is responsible for overseeing and leading strategic programs encompassing multiple complex initiatives across multiple teams, directing efforts of related projects to optimize the value created among them. The Program Manager will work with leadership, project teams, and vendors to facilitate agreement on standards, design appropriate implementation methodologies, and educate team members on effective, efficient, and consistent implementation. In partnership with the Director, negotiates at the executive level to establish and refine priorities across assigned programs and projects where there are potential intersects. The Program Manager works across projects to strategically position them through timelines, value metrics, process design, and implementation to attain greater value than they could have as individual independently lead projects. Responsible for establishing standards, gaining synergy across teams within the program, program performance reporting and continuous improvement of program execution. Serve as a first escalation point for Project Managers and Coordinators engaged in projects within the assigned program(s) helping to resolve conflicts among projects. Guides and implements standards for program management practices across the division. Produces and maintains detailed dashboards for the program(s) providing critical milestones, status, performance indicators, and measures of adherence to standards over time.
Required Qualifications
- Bachelor's Degree
- 5 Years Experience with project and change management and leading and managing strategic initiatives and programs.
- 5 Years Experience in a complex, multi-entity health care system that included a broad scope of technical, professional and/or management experience.
Preferred Qualifications
- Master's Degree
- PMI Project Management Professional (PMP) - Various-Employee provides certificate -PREFERRED
- Lean Six Sigma and DFSS Certification - Various-Employee provides certificate -PREFERRED
- PMI Program Management Professional (PgMP) - Project Management Institute -PREFERRED
Essential Functions
- Leadership
Directs the work of one or more strategic programs and their component projects.
Directs the work of project leaders regarding work performance and business operations on assigned programs/projects.
Serves on project and program level steering councils, ensuring coordination of tactical plans with the overall strategy and helping to align value measures with the work of project teams.
Partnering with the Director and division leadership, develops and implements best-practice standards regarding program and project management tools and processes.
Provides mentoring, coaching and recommendations to project leaders.
Promotes effective communication and coordination across teams within programs and between programs and the overall portfolio of work.
Mentors staff and reviews the need for refresher or update training at least once annually and provides or coordinates training as required.
Provides input into performance evaluations of program and project team members.
Develops formal program plans for specifics strategic initiatives including technologies, budgets, value propositions, resource requirements, and timelines.
Works to align strategic and tactical People initiatives with assigned programs to optimize value, prevent schedule collisions, and make the best use of limited resources. - Problem Analysis and Resolution
Performs thorough problem analysis and resolution processes using sound judgment, initiative, professional discretion.
Conducts project health checks to evaluate potential risks to project/program success.
Develops and maintains up to date tracking dashboards across all areas of the program(s) including measures of status, performance, milestones, and adherence to standards. Proactively looks for improvement opportunities taking the initiative to investigate possible solutions and take action or propose solutions where the scope of the issue extends beyond the team.
Produces clear, concise, and thorough analysis of issues. Presents effectively in writing and verbally to all levels of management.
Contributes to overall measurement processes leading improvement efforts in program areas. - Program Management
Ensures successful delivery of the program's overall objectives by directing, overseeing and mentoring the project teams of the program's component projects.
Provides reporting of program progress and performance ensuring each included project leader is providing appropriate, timely and accurate information.
Provides effective executive-level updates in both verbal and written formats.
Demonstrates consistent and effective application of Project and Program Management Techniques.
Leads the development of and manages the attainment of program goals and objectives.
Ideally related projects are designed to build or complement one another creating greater value then they could have achieved individually.
Directs the development and implementation of an overall Program Management Plan.
Facilitates the integration and coordination of the various component project teams' efforts in order to meet program objectives.
Successfully manages interactions with stakeholders, including senior executives.
Knowledge, Skills, and Abilities
- Strategic agility: Sees ahead clearly and can anticipate future consequences and trends accurately; can articulately paint credible pictures and visions of possibilities and likelihoods.
- Strong leadership and communication: Ability to inspire and motivate teams, and to effectively communicate with stakeholders at all levels
- Results orientation: Delivers beyond expectations and sets new and stretching goals for him/herself and the team. S/he will have a deep understanding of operational and process improvements that impact quality and execution and deliver continuous improvement.
- Analytical and problem-solving skills: Capacity to analyze complex data, identify issues, and develop solutions.
- Project management expertise: A deep understanding of project management methodologies and tools, such as Agile or Waterfall.
- Business acumen: a solid grasp of business principles and how programs contribute to organization goals.
- Planning and priority setting: Demonstrate an ability to set objectives and goals and organize work appropriately to meet and exceed goals, possess strong organizational and time management skills.
- Influence and negotiation: Can present ideas and directions that lead others to action, demonstrates strong listening, written and oral communication skills.
- Adaptability: The ability to navigate changing priorities and challenges.
Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class
PMI Program Management Professional (PgMP) - Project Management Institute; PMI Project Management Professional (PMP) - Various-Employee provides certificate; Lean Six Sigma and DFSS Certification - Various-Employee provides certificate; Bachelor's Degree; Master's Degree
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View location"After nearly 10 years of working here, it's still one of the hardest jobs I've ever loved. If you find a niche here, you'll be working with some of the smartest in the industry. This is where they'll respect you for thinking outside the box and kindness matters. They expect consistency and hard work, but pay you well to do it."